Privacy Policy

Property Commerce is committed to protecting the privacy of visitors and customers that use our sites, and take your privacy very seriously. Our team members appreciate and respect the importance of privacy on the Internet. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you

Why We Gather Data

We acknowledge the importance of managing any customer data in an appropriate and legal way, and only collect and process the data on the basis of contract, and legitimate interests.

We gather data about you for the purpose of fulfilling our duties of any contract made by us when receiving an order placed by you, the customer.

Also, with your consent, we may collect your data for the purpose of providing you with marketing, promotional, or competition information.

How We Do With Your Information

We only use information collected from you for the following:

• 1. To keep in touch with you in regards to any communication sent to us
• 2. Keeping your contact information up to date
• 3. To Manage your online account
• 4. To be able to find and prevent possible fraud, or abuse on our sites
• 5. To send you details of marketing campaigns, news about our company, competitions, or promotions that may interest you, providing we have received your consent to do so.
• 6. To give you personal experience across our platforms based on your recent actions.
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• 7. Online ads
  • We use online advertising to keep you aware of what we’re up to and to help you find our products. We may target banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks.
• 8. Email engagement
  • When we send you marketing, service or order-related emails we will use a combination of pixels and cookies so we can be sure you have received them and also personalise your future experiences across our platforms.

The Personal Information we collect from you

For the purpose of completing our obligations in processing your request for any of our services, we will need to collect some personal information from you. Personal Information are any identifiable details supplied to us that mean we can identify you either directly, or indirectly. This can be specific information, such as your address details, or telephone number.

Details of when data is collected are listed below:

• When making request for services on Property Commerce platforms across any device
• When setting up an account on Property Commerce platforms across any device
• Subscribing to our newsletter, marketing campaigns, or other promotions
• When entering any prize draws, or competitions
• Filling in any forms on our platforms across any device or in our offices.
• Communicating with our social media pages, in the form of comments, or uploads of photographs, or use of campaign hashtags
• Communicating with us via email, telephone, or by writing to us

Data that may be captured about you could include, but is not limited to the following:

• Name
• Address 
• Email
• Telephone Numbers

We may also record technical information about the device/provider details used to access our sites, including your IP address, location, and operating system details.

Any required information is indicated by an asterisk. You do not have to provide this information to us, but this will mean we will be unable to process your request, and fulfil our obligations to you under the contract of sale.

Data Sharing

We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a service to be rendere to you. These may include, but are not limited to:

• Companies registered with us to provide some services
• Technology hosts, such as servers and email distributors
• Business partners

Any information disclosed to us that is shared with any of our third-parties affiliations, or business partners will be limited to only the data needed to carry out instructions to complete your request.

Our sites may also contain links to the websites of our affiliates, business partners, their networks, and advertisers. If you follow a link to these websites they have their own privacy policies, which may differ from that of ours. Please check the details of these policies before you provide any information to third parties directly.

Your Consent

If you give your consent for marketing communications, or sign up to receive our newsletter, we will keep you informed by email, or via other electronic means about our products and services.

We will not share any of the personal information you provide to us, to any third party without your permission, unless otherwise stated in this privacy policy, for the purpose of completing your request.

You can withdraw your consent at any time, and ask us not to continue processing your personal information.

To opt-out of any communications from us, or data processing you can:

• Unsubscribe by following the link provided on communications you receive
• By choosing not to opt-in for marketing communications when processing any order
• By contacting our customer services, who will need to confirm your identity to process your request

How We Protect Your Information

Across all our sites we use security measures to ensure your personal information is protected. Your data is also protected during any online transmission using Secure Sockets Layers (SSL) encryption software.

We use cookies on our websites. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Property Commerce, by remembering some of your information. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

We will not transfer personal data we have collected from you to any third party data processors.

Some of our third party contractors who are provided with your details as otherwise stated in this Privacy Policy, may transfer data. Where this occurs we will try to ensure that they comply with the Data Protection Act 1998 in respect of any such transfers. Please be aware that such countries which are outside of EEA may not have the same level of data protection as the United Kingdom, however our collection, storage and use of your personal data will continue to be governed by this Privacy Policy.

How Long We Hold Your Personal Information

Any personal information given by you to us is stored securely within our databases, for the purposes of us providing you with an account facility with Property Commerce. Your information will be retained for the duration of your account remaining open. You can at any time, request we stop processing your data, and request we delete information we hold, in accordance with your rights.

However, any data that must be retained for legal purposes cannot be deleted but will be anonymised, and retained for only the period specified legally as requirement. After this time, any remaining data will be deleted.